Your account

Your account

How Do I Log Into My Account?

Click on the ‘My Account’ option located in the top toolbar of our website. You will be prompted to enter your Username and Password.

How Do I View My Orders?

Log in to the ‘My Account’ area of our website. Select the ‘Your Orders’ option to view a summary of your orders. Click on any order to view its details.

How Do I Change My Contact Details?

Log in to the ‘My Account’ area of our website. Select the ‘Edit Your Details’ option and update your information as needed.

How Do I Change My Password?

Log in to the ‘My Account’ area of our website. Select the ‘Change Password’ option and enter your new password.

How Do I Change My Username?

Unfortunately, once an account has been created, it is not possible to change your username.

I’ve Forgotten My Username, How Can I Retrieve It?

Your username is generally your email address unless you’ve changed it. If you’re unable to find it, please contact our customer support team for assistance.

I’ve Forgotten My Password, How Can I Retrieve It?

For security reasons, your password is encrypted and cannot be seen by anyone but you. Click the ‘Lost your password?’ option on the login screen to receive a password reset link via email.
Once received, we recommend logging into the ‘My Account’ area and resetting the password to one of your choice.

Having Issues Logging In?

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Click here to ensure your browser settings are correct and compatible with our website.